#1 2021-07-05 14:21:32

mina
Member
Registered: 2021-07-05

lost password

Hi,
recently i have upgraded to RS3.7.0-6044 community version .
i have problem with lost password , when i am using this option there is no email regarding to reset password .
when i am updating password with root user i am receiving following mail but i want users to be able to reset their password by themselves not by root user.

ReportServer password updated

your ReportServer password has been changed for the following user:

my username

Please notify your administrator if this is not correct.

thanks in advanced

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#2 2021-07-15 10:31:55

jalbrecht
Administrator
Registered: 2016-10-21

Re: lost password

Dear mina,
we are checking this issue and get back to you as soon as possible. Pls. excuse the delay.
wbr jan

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#3 2021-07-15 16:40:21

Mario
Moderator
Registered: 2021-06-24

Re: lost password

mina wrote:

Hi,
recently i have upgraded to RS3.7.0-6044 community version .
i have problem with lost password , when i am using this option there is no email regarding to reset password .
when i am updating password with root user i am receiving following mail but i want users to be able to reset their password by themselves not by root user.

ReportServer password updated

your ReportServer password has been changed for the following user:

my username

Please notify your administrator if this is not correct.

thanks in advanced

Hello Mina,

I think i got the solution you search for.

What you need to do is three-fold:

1.a You need to configure yourself a SMTP Email Server with your credentials.
1.b Click on "Test Datasink" to test your configuration
2.a You need to connect your SMTP Email Server with the default definition of a Datasink for ReportServer.
2.b You can find this in FileServer Root -> etc -> datasinks -> datasinks.cf
3. Open the Terminal (CTRL+ALT+T) and type in the command line "config reload" or restart reportserver to load the altered reportserver configuration

It looks basically like this:

1.SMTP-Email-config.png
2.Please use our documentation as a guide for the configuration but in short it could look like this here:
SMTP-Email-config2.png

Do not forget to always click apply and to type in the terminal window "config reload" after you have done the config part via the datasinks.cf or restart reportserver to load the altered reportserver configuration.

Regards,
Mario

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