ReportServer Forum

Matheus Pires

Member

Registered: 2021-11-26

error accessing ReportServer link

Hi,

Today I accessed my ReportServer link and I found this follow error: "The request resource is not available."

Lightshot error's link: https://prnt.sc/20xccox

I have never seen this error before. Any ideas?

eduardo

Administrator

Registered: 2016-11-01

Website

Re: error accessing ReportServer link

Hi Matheus Pires,

can you pls check the link, it seems to not be a valid link?

Regards,
Eduardo

Matheus Pires

Member

Registered: 2021-11-26

Re: error accessing ReportServer link

Hi eduardo, thanks for helping.

the link with the image it's working for me. i uploaded in another link: https://ibb.co/FVwghb3

eduardo

Administrator

Registered: 2016-11-01

Website

Re: error accessing ReportServer link

Hi Matheus Pires,

what reportserver version are you using exactly? And do you have any error in the tomcat error logs ?

Regards,
Eduardo

Matheus Pires

Member

Registered: 2021-11-26

Re: error accessing ReportServer link

Hi eduardo, sorry for the delay.

Servlet Engine: Apache Tomcat/7.0.39

The .exe file shows "ReportServer RS2.2-5639"

And this are all the logs i could get:
Deploying web application directory C:\Program Files\reportserver\tomcat\webapps\reportserver
nov 26, 2021 12:00:08 PM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAÇÕES: Deploying web application directory C:\Program Files\reportserver\tomcat\webapps\ROOT
nov 26, 2021 12:00:08 PM org.apache.coyote.AbstractProtocol start
INFORMAÇÕES: Starting ProtocolHandler ["http-apr-8080"]
nov 26, 2021 12:00:08 PM org.apache.coyote.AbstractProtocol start
INFORMAÇÕES: Starting ProtocolHandler ["http-nio-8443"]
nov 26, 2021 12:00:08 PM org.apache.coyote.AbstractProtocol start
INFORMAÇÕES: Starting ProtocolHandler ["ajp-apr-8009"]
nov 26, 2021 12:00:08 PM org.apache.catalina.startup.Catalina start
Server startup in 123052 ms

eduardo

Administrator

Registered: 2016-11-01

Website

Re: error accessing ReportServer link

Hi Matheus Pires,

can you pls post a screenshot of your reportserver? RS2.2-5639 is a *very* old version, can you pls double check this? where exactly do you see the version?

You should also have other logs, in catalina.out or reportserver*.log, pls also check this

Regards,
Eduardo

Matheus Pires

Member

Registered: 2021-11-26

Re: error accessing ReportServer link

Hello eduardo,

Link with the image of ReportServer's version: https://ibb.co/5sG6xx8
As soon as I get catalina.out and reportserver*.log files I'll send here

Thanks

Matheus Pires

Member

Registered: 2021-11-26

Re: error accessing ReportServer link

Hi eduardo,

the last catalina log is this one:

nov 26, 2021 11:40:29 AM org.apache.coyote.AbstractProtocol pause
INFORMAÇÕES: Pausing ProtocolHandler ["http-apr-8080"]
nov 26, 2021 11:40:29 AM org.apache.coyote.AbstractProtocol pause
INFORMAÇÕES: Pausing ProtocolHandler ["http-nio-8443"]
nov 26, 2021 11:40:29 AM org.apache.coyote.AbstractProtocol pause
INFORMAÇÕES: Pausing ProtocolHandler ["ajp-apr-8009"]
nov 26, 2021 11:40:29 AM org.apache.catalina.core.StandardService stopInternal
INFORMAÇÕES: Stopping service Catalina
nov 26, 2021 11:40:51 AM org.apache.coyote.AbstractProtocol stop
INFORMAÇÕES: Stopping ProtocolHandler ["http-apr-8080"]
nov 26, 2021 11:40:51 AM org.apache.coyote.AbstractProtocol stop
INFORMAÇÕES: Stopping ProtocolHandler ["http-nio-8443"]
nov 26, 2021 11:40:52 AM org.apache.coyote.AbstractProtocol stop
INFORMAÇÕES: Stopping ProtocolHandler ["ajp-apr-8009"]
nov 26, 2021 11:40:57 AM org.apache.catalina.core.AprLifecycleListener init
INFORMAÇÕES: Loaded APR based Apache Tomcat Native library 1.1.27 using APR version 1.4.6.
nov 26, 2021 11:40:57 AM org.apache.catalina.core.AprLifecycleListener init
INFORMAÇÕES: APR capabilities: IPv6 [true], sendfile [true], accept filters [false], random [true].
nov 26, 2021 11:40:59 AM org.apache.catalina.core.AprLifecycleListener initializeSSL
INFORMAÇÕES: OpenSSL successfully initialized (OpenSSL 1.0.1d 5 Feb 2013)
nov 26, 2021 11:41:01 AM org.apache.coyote.AbstractProtocol init
INFORMAÇÕES: Initializing ProtocolHandler ["http-apr-8080"]
nov 26, 2021 11:41:01 AM org.apache.coyote.AbstractProtocol init
INFORMAÇÕES: Initializing ProtocolHandler ["http-nio-8443"]
nov 26, 2021 11:41:02 AM org.apache.tomcat.util.net.NioSelectorPool getSharedSelector
INFORMAÇÕES: Using a shared selector for servlet write/read
nov 26, 2021 11:41:02 AM org.apache.coyote.AbstractProtocol init
INFORMAÇÕES: Initializing ProtocolHandler ["ajp-apr-8009"]
nov 26, 2021 11:41:02 AM org.apache.catalina.startup.Catalina load
INFORMAÇÕES: Initialization processed in 6044 ms
nov 26, 2021 11:41:02 AM org.apache.catalina.core.StandardService startInternal
INFORMAÇÕES: Starting service Catalina
nov 26, 2021 11:41:02 AM org.apache.catalina.core.StandardEngine startInternal
INFORMAÇÕES: Starting Servlet Engine: Apache Tomcat/7.0.39
nov 26, 2021 11:41:02 AM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAÇÕES: Deploying web application directory C:\Program Files\reportserver\tomcat\webapps\reportserver
nov 26, 2021 11:41:50 AM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAÇÕES: Deploying web application directory C:\Program Files\reportserver\tomcat\webapps\ROOT
nov 26, 2021 11:41:50 AM org.apache.coyote.AbstractProtocol start
INFORMAÇÕES: Starting ProtocolHandler ["http-apr-8080"]
nov 26, 2021 11:41:50 AM org.apache.coyote.AbstractProtocol start
INFORMAÇÕES: Starting ProtocolHandler ["http-nio-8443"]
nov 26, 2021 11:41:50 AM org.apache.coyote.AbstractProtocol start
INFORMAÇÕES: Starting ProtocolHandler ["ajp-apr-8009"]
nov 26, 2021 11:41:50 AM org.apache.catalina.startup.Catalina start
INFORMAÇÕES: Server startup in 48146 ms
nov 26, 2021 11:46:06 AM org.apache.coyote.AbstractProtocol pause
INFORMAÇÕES: Pausing ProtocolHandler ["http-apr-8080"]
nov 26, 2021 11:46:06 AM org.apache.coyote.AbstractProtocol pause
INFORMAÇÕES: Pausing ProtocolHandler ["http-nio-8443"]
nov 26, 2021 11:46:06 AM org.apache.coyote.AbstractProtocol pause
INFORMAÇÕES: Pausing ProtocolHandler ["ajp-apr-8009"]
nov 26, 2021 11:46:06 AM org.apache.catalina.core.StandardService stopInternal
INFORMAÇÕES: Stopping service Catalina
nov 26, 2021 11:46:06 AM org.apache.coyote.AbstractProtocol stop
INFORMAÇÕES: Stopping ProtocolHandler ["http-apr-8080"]
nov 26, 2021 11:46:06 AM org.apache.coyote.AbstractProtocol stop
INFORMAÇÕES: Stopping ProtocolHandler ["http-nio-8443"]
nov 26, 2021 11:46:07 AM org.apache.coyote.AbstractProtocol stop
INFORMAÇÕES: Stopping ProtocolHandler ["ajp-apr-8009"]
nov 26, 2021 11:50:45 AM org.apache.catalina.core.AprLifecycleListener init
INFORMAÇÕES: Loaded APR based Apache Tomcat Native library 1.1.27 using APR version 1.4.6.
nov 26, 2021 11:50:53 AM org.apache.catalina.core.AprLifecycleListener init
INFORMAÇÕES: APR capabilities: IPv6 [true], sendfile [true], accept filters [false], random [true].
nov 26, 2021 11:50:57 AM org.apache.catalina.core.AprLifecycleListener initializeSSL
INFORMAÇÕES: OpenSSL successfully initialized (OpenSSL 1.0.1d 5 Feb 2013)
nov 26, 2021 11:51:03 AM org.apache.coyote.AbstractProtocol init
INFORMAÇÕES: Initializing ProtocolHandler ["http-apr-8080"]
nov 26, 2021 11:51:03 AM org.apache.coyote.AbstractProtocol init
INFORMAÇÕES: Initializing ProtocolHandler ["http-nio-8443"]
nov 26, 2021 11:51:05 AM org.apache.tomcat.util.net.NioSelectorPool getSharedSelector
INFORMAÇÕES: Using a shared selector for servlet write/read
nov 26, 2021 11:51:05 AM org.apache.coyote.AbstractProtocol init
INFORMAÇÕES: Initializing ProtocolHandler ["ajp-apr-8009"]
nov 26, 2021 11:51:05 AM org.apache.catalina.startup.Catalina load
INFORMAÇÕES: Initialization processed in 27165 ms
nov 26, 2021 11:51:05 AM org.apache.catalina.core.StandardService startInternal
INFORMAÇÕES: Starting service Catalina
nov 26, 2021 11:51:05 AM org.apache.catalina.core.StandardEngine startInternal
INFORMAÇÕES: Starting Servlet Engine: Apache Tomcat/7.0.39
nov 26, 2021 11:51:05 AM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAÇÕES: Deploying web application directory C:\Program Files\reportserver\tomcat\webapps\reportserver
nov 26, 2021 11:52:18 AM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAÇÕES: Deploying web application directory C:\Program Files\reportserver\tomcat\webapps\ROOT
nov 26, 2021 11:52:19 AM org.apache.coyote.AbstractProtocol start
INFORMAÇÕES: Starting ProtocolHandler ["http-apr-8080"]
nov 26, 2021 11:52:19 AM org.apache.coyote.AbstractProtocol start
INFORMAÇÕES: Starting ProtocolHandler ["http-nio-8443"]
nov 26, 2021 11:52:19 AM org.apache.coyote.AbstractProtocol start
INFORMAÇÕES: Starting ProtocolHandler ["ajp-apr-8009"]
nov 26, 2021 11:52:19 AM org.apache.catalina.startup.Catalina start
INFORMAÇÕES: Server startup in 73847 ms
nov 26, 2021 11:54:32 AM org.apache.coyote.AbstractProtocol pause
INFORMAÇÕES: Pausing ProtocolHandler ["http-apr-8080"]
nov 26, 2021 11:54:32 AM org.apache.coyote.AbstractProtocol pause
INFORMAÇÕES: Pausing ProtocolHandler ["http-nio-8443"]
nov 26, 2021 11:54:32 AM org.apache.coyote.AbstractProtocol pause
INFORMAÇÕES: Pausing ProtocolHandler ["ajp-apr-8009"]
nov 26, 2021 11:54:32 AM org.apache.catalina.core.StandardService stopInternal
INFORMAÇÕES: Stopping service Catalina
nov 26, 2021 11:54:33 AM org.apache.coyote.AbstractProtocol stop
INFORMAÇÕES: Stopping ProtocolHandler ["http-apr-8080"]
nov 26, 2021 11:54:33 AM org.apache.coyote.AbstractProtocol stop
INFORMAÇÕES: Stopping ProtocolHandler ["http-nio-8443"]
nov 26, 2021 11:54:33 AM org.apache.coyote.AbstractProtocol stop
INFORMAÇÕES: Stopping ProtocolHandler ["ajp-apr-8009"]
nov 26, 2021 11:57:43 AM org.apache.catalina.core.AprLifecycleListener init
INFORMAÇÕES: Loaded APR based Apache Tomcat Native library 1.1.27 using APR version 1.4.6.
nov 26, 2021 11:57:47 AM org.apache.catalina.core.AprLifecycleListener init
INFORMAÇÕES: APR capabilities: IPv6 [true], sendfile [true], accept filters [false], random [true].
nov 26, 2021 11:57:56 AM org.apache.catalina.core.AprLifecycleListener initializeSSL
INFORMAÇÕES: OpenSSL successfully initialized (OpenSSL 1.0.1d 5 Feb 2013)
nov 26, 2021 11:58:03 AM org.apache.coyote.AbstractProtocol init
INFORMAÇÕES: Initializing ProtocolHandler ["http-apr-8080"]
nov 26, 2021 11:58:03 AM org.apache.coyote.AbstractProtocol init
INFORMAÇÕES: Initializing ProtocolHandler ["http-nio-8443"]
nov 26, 2021 11:58:05 AM org.apache.tomcat.util.net.NioSelectorPool getSharedSelector
INFORMAÇÕES: Using a shared selector for servlet write/read
nov 26, 2021 11:58:05 AM org.apache.coyote.AbstractProtocol init
INFORMAÇÕES: Initializing ProtocolHandler ["ajp-apr-8009"]
nov 26, 2021 11:58:05 AM org.apache.catalina.startup.Catalina load
INFORMAÇÕES: Initialization processed in 23564 ms
nov 26, 2021 11:58:05 AM org.apache.catalina.core.StandardService startInternal
INFORMAÇÕES: Starting service Catalina
nov 26, 2021 11:58:05 AM org.apache.catalina.core.StandardEngine startInternal
INFORMAÇÕES: Starting Servlet Engine: Apache Tomcat/7.0.39
nov 26, 2021 11:58:05 AM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAÇÕES: Deploying web application directory C:\Program Files\reportserver\tomcat\webapps\reportserver
nov 26, 2021 12:00:08 PM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAÇÕES: Deploying web application directory C:\Program Files\reportserver\tomcat\webapps\ROOT
nov 26, 2021 12:00:08 PM org.apache.coyote.AbstractProtocol start
INFORMAÇÕES: Starting ProtocolHandler ["http-apr-8080"]
nov 26, 2021 12:00:08 PM org.apache.coyote.AbstractProtocol start
INFORMAÇÕES: Starting ProtocolHandler ["http-nio-8443"]
nov 26, 2021 12:00:08 PM org.apache.coyote.AbstractProtocol start
INFORMAÇÕES: Starting ProtocolHandler ["ajp-apr-8009"]
nov 26, 2021 12:00:08 PM org.apache.catalina.startup.Catalina start
INFORMAÇÕES: Server startup in 123052 ms

Thanks