ReportServer Forum

jorep1

Member

Registered: 2021-11-18

After initial install get 500 service error logging in as root

Install went fine and the logs show the server started up and initialized. I see all the tables in PostgreSQL.

Each time I try to login with root account I see the below error in the reportserver log. I tried dropping database and repopulating, but got the same issue.

[Wed Nov 17 22:47:03 UTC 2021] INFO: net.datenwerke.gf.service.gwtstacktrace.CatchStacktraceInterceptor invoke - Intercepted NonFatalException
com.google.gwt.user.server.rpc.UnexpectedException: Service method 'public abstract net.datenwerke.security.client.login.AuthenticateResultDto net.datenwerke.rs.authenticator.client.login.rpc.LoginHandler.authenticate(net.datenwerke.security.client.login.AuthToken[]) throws net.datenwerke.gxtdto.client.servercommunication.exceptions.ServerCallFailedException' threw an unexpected exception: java.lang.NoSuchMethodError: javax.servlet.http.HttpServletRequest.changeSessionId()Ljava/lang/String;
        at com.google.gwt.user.server.rpc.RPC.encodeResponseForFailure(RPC.java:416)
        at com.google.gwt.user.server.rpc.RPC.invokeAndEncodeResponse(RPC.java:605)
        at com.google.gwt.user.server.rpc.RemoteServiceServlet.processCall(RemoteServiceServlet.java:333)
        at net.datenwerke.security.service.security.aop.SecurityCheckInterceptor.invoke(SecurityCheckInterceptor.java:109)
        at net.datenwerke.gf.service.gwtstacktrace.CatchStacktraceInterceptor.invoke(CatchStacktraceInterceptor.java:38)
        at com.google.gwt.user.server.rpc.RemoteServiceServlet.processCall(RemoteServiceServlet.java:303)
        at net.datenwerke.security.service.security.aop.SecurityCheckInterceptor.invoke(SecurityCheckInterceptor.java:109)
        at net.datenwerke.gf.service.gwtstacktrace.CatchStacktraceInterceptor.invoke(CatchStacktraceInterceptor.java:38)
        at com.google.gwt.user.server.rpc.RemoteServiceServlet.processPost(RemoteServiceServlet.java:373)
        at com.google.gwt.user.server.rpc.AbstractRemoteServiceServlet.doPost(AbstractRemoteServiceServlet.java:62)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:650)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
        at net.datenwerke.security.service.security.aop.SecurityCheckInterceptor.invoke(SecurityCheckInterceptor.java:109)
        at net.datenwerke.gf.service.gwtstacktrace.CatchStacktraceInterceptor.invoke(CatchStacktraceInterceptor.java:38)
        at com.google.inject.servlet.ServletDefinition.doServiceImpl(ServletDefinition.java:290)
        at com.google.inject.servlet.ServletDefinition.doService(ServletDefinition.java:280)
        at com.google.inject.servlet.ServletDefinition.service(ServletDefinition.java:184)
        at com.google.inject.servlet.ManagedServletPipeline.service(ManagedServletPipeline.java:89)
        at com.google.inject.servlet.FilterChainInvocation.doFilter(FilterChainInvocation.java:85)
        at com.google.inject.persist.PersistFilter.doFilter(PersistFilter.java:94)
        at com.google.inject.servlet.FilterChainInvocation.doFilter(FilterChainInvocation.java:82)
        at com.google.inject.servlet.ManagedFilterPipeline.dispatch(ManagedFilterPipeline.java:121)
        at com.google.inject.servlet.GuiceFilter.doFilter(GuiceFilter.java:133)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:218)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:110)

Environment Info

[root@ opt]# tomcat version
Server version: Apache Tomcat/7.0.76
Server built:   Jun 22 2020 23:34:41 UTC
Server number:  7.0.76.0
OS Name:        Linux
OS Version:     4.14.252-195.483.amzn2.x86_64
Architecture:   amd64
JVM Version:    1.8.0_141-b15
JVM Vendor:     Oracle Corporation

PostgreSQL (9.2)

IF_Eduardo

Administrator

Registered: 2016-11-01

Website

Re: After initial install get 500 service error logging in as root

Hi jorep,

your tomcat installation is too old for the newest reportserver version, pls try to upgrade.

Your error shows: HttpServletRequest.changeSessionId()  not found (HttpServletRequest.changeSessionId())  java.lang.NoSuchMethodError

so this method is not being found. The tomcat compatibility matrix shows:
http://tomcat.apache.org/whichversion.html

that tomcat 7 supports servlet specification 3.0. String changeSessionId()  was introduced in servlet 3.1. So you have to upgrade to (at least) tomcat 8 or tomcat 8.5.

Regards,
Eduardo

jorep1

Member

Registered: 2021-11-18

Re: After initial install get 500 service error logging in as root

Thanks for the fast reply. Yep that was the issue.

For those on EC2 AML2 Tomcat 7 is the default in the repo. The below gets you 8.5 from Amazon Extras:

$ sudo amazon-linux-extras install tomcat8.5

IF_Eduardo

Administrator

Registered: 2016-11-01

Website

Re: After initial install get 500 service error logging in as root

Hi jorep1,

I am glad this works, thanks for the additional info!

Regards,
Eduardo