ReportServer Forum

FLU73

Member

Registered: 2018-10-25

Impossible to start reportserver in the web browser : error 404

Hello,

Following my first attempt to install reportserver manually, I can not launch it.

1) java version "1.8.0_181"
   Java(TM) SE Runtime Environment (build 1.8.0_181-b13)
   Java HotSpot(TM) 64-Bit Server VM (build 25.181-b13, mixed mode)
2) Apache Tomcat/8.5.37
3) MariaDB 10.3 (x64)
4) Reportserver EE - RS3.0.5-6005 2018-10-30

All seems to going well until the last step, http://127.0.0.1:8080/ReportServer.html returns a blank page in firefox (error 404 in IE)

No other java web aplication is running on the server.

The reporserver log is as follow:

Version: RS3.0.5-6005 2018-10-30-10-32-54
Code Version: 2018-10-30-10-27-45
Java Version: Oracle Corporation Java HotSpot(TM) 64-Bit Server VM 25.181-b13 (1.8)
VM Args: -Dcatalina.home=C:\Program Files\Apache Software Foundation\Tomcat 8.5 -Dcatalina.base=C:\Program Files\Apache Software Foundation\Tomcat 8.5 -Djava.io.tmpdir=C:\Program Files\Apache Software Foundation\Tomcat 8.5\temp -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.util.logging.config.file=C:\Program Files\Apache Software Foundation\Tomcat 8.5\conf\logging.properties -Drs.configdir=C:\Program Files\reportserver -Dfile.encoding=UTF8 exit abort -Xms512m -Xmx2048m
rs.configdir: C:\Program Files\reportserver (OK)

### DB Config ###
hibernate.dialect: net.datenwerke.rs.utils.hibernate.MariaDbDialect (OK)
hibernate.connection.driver_class: org.mariadb.jdbc.Driver (OK)
hibernate.connection.url: jdbc:mariadb://localhost:3306/reportserver (OK)
hibernate.connection.username: root
hibernate.connection.password: ***********
hibernate.default_schema:

Connection Test: OK
Schema Version: RS3.0-11

28-Jan-2019 15:49:40.229 INFO [localhost-startStop-1] net.datenwerke.rs.EnvironmentValidator.startup Validating database schema...
28-Jan-2019 15:50:26.205 INFO [localhost-startStop-1] net.datenwerke.rs.EnvironmentValidator.hibernateValidateSchema Schema validation completed
28-Jan-2019 15:50:27.830 INFO [localhost-startStop-1] net.datenwerke.rs.saiku.server.rest.SaikuRestModule.configure try to bind: net.datenwerke.rs.saiku.server.rest.resources.AdminResource
28-Jan-2019 15:50:27.830 INFO [localhost-startStop-1] net.datenwerke.rs.saiku.server.rest.SaikuRestModule.configure done binding: net.datenwerke.rs.saiku.server.rest.resources.AdminResource
28-Jan-2019 15:50:27.830 INFO [localhost-startStop-1] net.datenwerke.rs.saiku.server.rest.SaikuRestModule.configure try to bind: net.datenwerke.rs.saiku.server.rest.resources.BasicRepositoryResource2
28-Jan-2019 15:50:27.830 INFO [localhost-startStop-1] net.datenwerke.rs.saiku.server.rest.SaikuRestModule.configure done binding: net.datenwerke.rs.saiku.server.rest.resources.BasicRepositoryResource2
28-Jan-2019 15:50:27.830 INFO [localhost-startStop-1] net.datenwerke.rs.saiku.server.rest.SaikuRestModule.configure try to bind: net.datenwerke.rs.saiku.server.rest.resources.DataSourceResource
28-Jan-2019 15:50:27.830 INFO [localhost-startStop-1] net.datenwerke.rs.saiku.server.rest.SaikuRestModule.configure done binding: net.datenwerke.rs.saiku.server.rest.resources.DataSourceResource
28-Jan-2019 15:50:27.830 INFO [localhost-startStop-1] net.datenwerke.rs.saiku.server.rest.SaikuRestModule.configure try to bind: net.datenwerke.rs.saiku.server.rest.resources.ExporterResource
28-Jan-2019 15:50:27.830 INFO [localhost-startStop-1] net.datenwerke.rs.saiku.server.rest.SaikuRestModule.configure done binding: net.datenwerke.rs.saiku.server.rest.resources.ExporterResource
28-Jan-2019 15:50:27.830 INFO [localhost-startStop-1] net.datenwerke.rs.saiku.server.rest.SaikuRestModule.configure try to bind: net.datenwerke.rs.saiku.server.rest.resources.FilterRepositoryResource
28-Jan-2019 15:50:27.830 INFO [localhost-startStop-1] net.datenwerke.rs.saiku.server.rest.SaikuRestModule.configure done binding: net.datenwerke.rs.saiku.server.rest.resources.FilterRepositoryResource
28-Jan-2019 15:50:27.830 INFO [localhost-startStop-1] net.datenwerke.rs.saiku.server.rest.SaikuRestModule.configure try to bind: net.datenwerke.rs.saiku.server.rest.resources.InfoResource
28-Jan-2019 15:50:27.830 INFO [localhost-startStop-1] net.datenwerke.rs.saiku.server.rest.SaikuRestModule.configure done binding: net.datenwerke.rs.saiku.server.rest.resources.InfoResource
28-Jan-2019 15:50:27.830 INFO [localhost-startStop-1] net.datenwerke.rs.saiku.server.rest.SaikuRestModule.configure try to bind: net.datenwerke.rs.saiku.server.rest.resources.License
28-Jan-2019 15:50:27.830 INFO [localhost-startStop-1] net.datenwerke.rs.saiku.server.rest.SaikuRestModule.configure done binding: net.datenwerke.rs.saiku.server.rest.resources.License
28-Jan-2019 15:50:27.830 INFO [localhost-startStop-1] net.datenwerke.rs.saiku.server.rest.SaikuRestModule.configure try to bind: net.datenwerke.rs.saiku.server.rest.resources.OlapDiscoverResource
28-Jan-2019 15:50:27.830 INFO [localhost-startStop-1] net.datenwerke.rs.saiku.server.rest.SaikuRestModule.configure done binding: net.datenwerke.rs.saiku.server.rest.resources.OlapDiscoverResource
28-Jan-2019 15:50:27.830 INFO [localhost-startStop-1] net.datenwerke.rs.saiku.server.rest.SaikuRestModule.configure try to bind: net.datenwerke.rs.saiku.server.rest.resources.Query2Resource
28-Jan-2019 15:50:27.830 INFO [localhost-startStop-1] net.datenwerke.rs.saiku.server.rest.SaikuRestModule.configure done binding: net.datenwerke.rs.saiku.server.rest.resources.Query2Resource
28-Jan-2019 15:50:27.830 INFO [localhost-startStop-1] net.datenwerke.rs.saiku.server.rest.SaikuRestModule.configure try to bind: net.datenwerke.rs.saiku.server.rest.resources.SessionResource
28-Jan-2019 15:50:27.830 INFO [localhost-startStop-1] net.datenwerke.rs.saiku.server.rest.SaikuRestModule.configure done binding: net.datenwerke.rs.saiku.server.rest.resources.SessionResource
28-Jan-2019 15:50:27.830 INFO [localhost-startStop-1] net.datenwerke.rs.saiku.server.rest.SaikuRestModule.configure try to bind: net.datenwerke.rs.saiku.server.rest.resources.SaikuI18nResource
28-Jan-2019 15:50:27.830 INFO [localhost-startStop-1] net.datenwerke.rs.saiku.server.rest.SaikuRestModule.configure done binding: net.datenwerke.rs.saiku.server.rest.resources.SaikuI18nResource
28-Jan-2019 15:50:27.830 INFO [localhost-startStop-1] net.datenwerke.rs.saiku.server.rest.SaikuRestModule.configure try to bind: net.datenwerke.rs.saiku.server.rest.resources.StatisticsResource
28-Jan-2019 15:50:27.830 INFO [localhost-startStop-1] net.datenwerke.rs.saiku.server.rest.SaikuRestModule.configure done binding: net.datenwerke.rs.saiku.server.rest.resources.StatisticsResource
28-Jan-2019 15:50:28.190 INFO [localhost-startStop-1] net.datenwerke.rsenterprise.main.service.RsEnterpriseModule.configureServlets SAP Crystal libraries not present
28-Jan-2019 15:50:36.799 WARNING [localhost-startStop-1] net.datenwerke.rs.configservice.service.configservice.ConfigServiceImpl.getConfigFailsafe Configfile scheduler/scheduler.cf could not be loaded. Default values are in effect.
28-Jan-2019 15:50:36.815 WARNING [localhost-startStop-1] net.datenwerke.rs.configservice.service.configservice.ConfigServiceImpl.getConfigFailsafe Configfile exportfilemd/pdfexport.cf could not be loaded. Default values are in effect.
28-Jan-2019 15:50:36.815 WARNING [localhost-startStop-1] net.datenwerke.rs.configservice.service.configservice.ConfigServiceImpl.getConfigFailsafe Configfile exportfilemd/pdfexport.cf could not be loaded. Default values are in effect.
28-Jan-2019 15:50:37.283 INFO [localhost-startStop-1] net.datenwerke.rs.saiku.service.saiku.ThinQueryServiceImpl.<init> loaded thinqueryservice
28-Jan-2019 15:50:44.143 INFO [localhost-startStop-1] net.datenwerke.rs.core.service.i18ntools.RemoteMessageServiceImpl.<init> Loading messages...
28-Jan-2019 15:50:44.689 INFO [Thread-12] net.datenwerke.rs.core.service.jarextension.hookers.ReportServerExtenderHooker.initialize Start loading ReportServer extensions.
28-Jan-2019 15:50:44.705 INFO [Thread-12] net.datenwerke.rs.core.service.EnvironmentAfterStartupInformation.initialize

Application Server: Apache Tomcat/8.5.37

### PAM Configuration ###
Static PAM configuration: net.datenwerke.rs.authenticator.service.pam.UserPasswordPAMAuthoritative
Finalized PAM configuration: class net.datenwerke.rs.authenticator.service.pam.UserPasswordPAMAuthoritative

28-Jan-2019 15:50:46.127 INFO [Thread-12] net.datenwerke.rs.incubator.service.jmx.JmxInitializer.initialize initializing JMX
28-Jan-2019 15:50:46.580 INFO [Thread-12] net.datenwerke.rs.search.service.search.SearchServiceImpl.rebuildIndex Rebuilding search index...
28-Jan-2019 15:50:58.631 INFO [localhost-startStop-1] net.datenwerke.rs.core.service.i18ntools.RemoteMessageServiceImpl.<init> Available locales: de, fi, ru, pt, bg, keys, lt, hr, lv, fr, hu, zh-CN, sk, sl, ga, sv, zh-TW, el, mt, en, it, es, et, cs, pl, da, ro, nl, tr
28-Jan-2019 15:50:59.662 INFO [Thread-12] net.datenwerke.gf.service.lateinit.LateInitStartup$1.run Startup completed

eduardo

Administrator

Registered: 2016-11-01

Website

Re: Impossible to start reportserver in the web browser : error 404

Hi FLU73,

where exactly did you install reportserver (inside the tomcat directory). Please post the complete path.

Regards,
Eduardo

FLU73

Member

Registered: 2018-10-25

Re: Impossible to start reportserver in the web browser : error 404

Hi Eduardo,

the Reporserver unzipped folder have been copied from "my documents" to C:\Program Files\Apache Software Foundation\Tomcat 8.5\webapps\
This reportserver folder has been renamed in root.

So, all the files are in : C:\Program Files\Apache Software Foundation\Tomcat 8.5\webapps\root

+ configuration files in : C:\Program Files\reportserver
contain the copy of the files: logging-rs.properties, reportserver.properties, persistence.properties (eddited version of persistence.properties.example )

eduardo

Administrator

Registered: 2016-11-01

Website

Re: Impossible to start reportserver in the web browser : error 404

Hi FLU73,

as stated here: https://reportserver.net/en/tutorials/i … /#binaries
your folder has to be called "ROOT" (note the uppercase). You have "root". Please try renaming your folder to "ROOT" and restarting your tomcat.

Regards,
Eduardo

FLU73

Member

Registered: 2018-10-25

Re: Impossible to start reportserver in the web browser : error 404

It works fine now.
Thank you.