#1 2018-07-24 09:21:37

vishal.balsara
Member
Registered: 2018-03-30

Error Received when made any changes in Existing Scheduler of a Report

Dear Team,

After adding any addition User into existing Scheduled Report we are receiving below error.

Error received on email :-
A scheduler job was deleted
Report: null

in ideal scenario User' should receive email notification of the Schedule updation instead of  "Schedule Job Was deleted".

** Please Note - this error only received to User's that are already available in Scheduler.

Attached Sample email for reference.

Please respond on priority as most of the User's are getting impacted.

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#2 2018-07-24 09:33:12

eduardo
Administrator
Registered: 2016-11-01
Website

Re: Error Received when made any changes in Existing Scheduler of a Report

Hi vishal.balsara,

this is not an error. Internally, when you edit scheduled reports, the scheduled report is being deleted and created again with the new settings.

If you want to modify the behavior of the notifications check here:
https://reportserver.net/en/guides/conf … Scheduler/
4.3.2. Scheduler settings

In case you do not want to have one or more notifications, you can disable the individual notifications using the disabled attribute:
<fileaction disabled="true" html="false">

Remember to reload the configuration in the terminal after making changes: "config reload".

Regards,
Eduardo

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#3 2018-07-24 10:10:50

vishal.balsara
Member
Registered: 2018-03-30

Re: Error Received when made any changes in Existing Scheduler of a Report

Thank you for the response Eduardo, however can we change the response text as below.

A scheduler job is now updated
Report name :-

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#4 2018-07-24 10:41:23

eduardo
Administrator
Registered: 2016-11-01
Website

Re: Error Received when made any changes in Existing Scheduler of a Report

Hi vishal.balsara,

yes, you can also change it to:
A scheduler job is now updated or deleted.

Regards,
Eduardo

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#5 2018-07-24 11:32:00

vishal.balsara
Member
Registered: 2018-03-30

Re: Error Received when made any changes in Existing Scheduler of a Report

Ok, but can you guide me through the exact process / setup where i can change / update this settings.

***I have also checked the link that you have shared but its not fulfilling the requirement.

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#6 2018-07-25 07:08:07

eduardo
Administrator
Registered: 2016-11-01
Website

Re: Error Received when made any changes in Existing Scheduler of a Report

Hi vishal.balsara,

in the link I sent you you see:

The following configurations are done in the file /fileserver/etc/scheduler/scheduler.cf

If you open this file, you see the notification configuration, as explained in the link:

email if a schedule job is revoked (notification - unscheduled),

so look in this file for the "unscheduled" notification and change the text, for example:

<text>A scheduler job was deleted or updated.

${msgs['net.datenwerke.rs.scheduler.client.scheduler.locale.SchedulerMessages']['labelReport']} ${reportName}</text>

Regards,
Eduardo

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