Announcement

Migration of this forum

Dear users of this forum,

we are pleased to inform you that we will be updating the software behind this forum in the near future.

Existing posts, users and categories will remain untouched.

Important:

  • Each user will need to reset their password.
  • Please select "I forgot my password".
  • Enter the email address you used to register in this forum.
  • You will receive an email with a link to set a new password.
  • Please choose a new (secure) password and confirm the process.

We will keep you informed in the pinned thread.

Kind regards,
Your ReportServer Team

Migration des Forums

Liebe Nutzer dieses Forums,

wir freuen uns, euch mitteilen zu können, dass wir in naher Zukunft die Software hinter diesem Forum aktualisieren werden.

Existierende Beiträge, Nutzer und Kategorien bleiben weiterhin bestehen!

Wichtig:

  • Jeder Nutzer muss sein Passwort neu vergeben.
  • Wählt dazu einfach "Ich habe mein Passwort vergessen".
  • Gebt die E-Mail-Adresse ein, mit der ihr registriert seid.
  • Ihr erhaltet eine E-Mail mit einem Link zur Passwortvergabe.
  • Bitte wählt ein neues (sicheres) Passwort und bestätigt den Vorgang.

Wir halten euch im angepinnten Beitrag auf dem Laufenden!

Mit vielen Grüßen
Euer ReportServer Team

Pages: 1

#1 2017-11-09 05:27:02

GauravKumar
Member
Registered: 2017-05-26

Unable to Login after receiving a new password through 'LostPassword'

Hi Team,

After clicking on 'Lost Password' & I am able to receive a new password on my configured e-mail. But when I try logging in with the new password ...it shows a Login attempt Failed error. I checked the user properties . The (bsiPasswordPolicy:mustChangePassword is set as  false ) .
If you could help me with this !

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#2 2017-11-20 12:39:36

jalbrecht
Administrator
Registered: 2016-10-21

Re: Unable to Login after receiving a new password through 'LostPassword'

Hi Gaurav,

we cannot reproduce the problem. Using 3.0.2 and 3.0.3 the mechanism workes smooth.
- Do your users have privileges read "r" and execute "x" on reportserver access permission ?
- What error do you see in the audit log ?

wbr jan

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#3 2017-11-21 13:41:31

GauravKumar
Member
Registered: 2017-05-26

Re: Unable to Login after receiving a new password through 'LostPassword'

Hi Jan,

I am using the 3.0.2 version. I am unable to login through the password received using "Forgot Password".
Checked the privileges for the user ----> rwxdg (all the rights assigned).
Checked the RS_AUDIT_LOG_ENTRY and it shows 'FAILED_LOGIN' error.
Is it due to downgrade of ReportServer Application to 'Community version' since our trial license expired ?

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#4 2017-11-28 08:57:40

IF_Eduardo
Administrator
Registered: 2016-11-01
Website

Re: Unable to Login after receiving a new password through 'LostPassword'

Hi Gaurav,

just to check: are you sure the password you copy-paste is correct? Please make sure you don't copy empty spaces and  the password is exactly copied as in the email you got. How often have you clicked the "forgot password" button? maybe you are using an old password generated. Please also check this.

Regards,
Eduardo

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Pages: 1

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