ReportServer 3.0.2.8 - IE report dadget HTML render issues

xpirito · 2017-11-16 11:45:44

Hello.

I'm experiencing a strange issue with ReportServer Community Edition, as it seems to miss something (maybe dependencies?) and doesn't render any graph in report dadget HTML mode on dashboards.

Here is an example of the screen:

Could anynone help me solve this issue? Thanks a lot for your help!

Last edited by xpirito (2017-11-16 12:12:20)

eduardo · 2017-11-16 11:56:00

Hi xpirito,

is this working on other browsers ?

Regards,
Eduardo

xpirito · 2017-11-16 11:59:39

Yes, it seems to work good using Chrome. I'm not able to use Chrome in end-user workstations, though.

eduardo · 2017-11-16 11:59:45

And what type of dadget are you using? HTML ? Or saiku? What exactly do you mean by "graph"?

Regards,
Eduardo

xpirito · 2017-11-16 12:03:22

I'm selecting "HTML" mode dadget's format view:

eduardo · 2017-11-16 12:08:34

Ok, so you are using a "report dadget" with the HTML format, correct?
What kind of report is the report "UCI - Admissoes Dashboard"?

Regards,
Eduardo

xpirito · 2017-11-16 12:11:04

Yes, report dadget with HTML format.

This report "UCI - Admissoes Dashboard" was made using BIRT on Eclipse Neon.

eduardo · 2017-11-16 12:22:19

Which IE version are you using? I tried with IE 11 and it worked. I did the following:

1. New dadget, type: Report
2. Select report: TopNCustomers
3. Format: HTML

For this, you have to have the demo data installed. For installing: https://reportserver.net/en/guides/conf … Demo-Data/
Please install in a test system since the demo data deletes all previous data in the system.

Could you please try with this report ? For me, it worked.

Regards,
Eduardo

xpirito · 2017-11-16 12:34:01

I'm using IE11 to render this, running in IE9 compatibility mode.

eduardo · 2017-11-16 13:33:43

ok, and does it work *without* the IE9 compatibility mode ?

Regards,
Eduardo

xpirito · 2017-11-16 15:03:07

edulid wrote:

ok, and does it work *without* the IE9 compatibility mode ?
Regards,
Eduardo

No, without it we get javascript errors (see other topic I've also opened about that specific issue).

eduardo · 2017-11-16 15:09:49

Hi xpirito,

so if I understand correctly, all charts in your birt reports *NEVER* are shown in Internet Explorer 11, correct ?

Regards,
Eduardo

xpirito · 2017-11-16 15:15:23

Yes, correct. All of them always show an error when I try to render using IE11 native mode. When I use "Compatibility Mode" to IE9 I get this strange behavior where these icons are shown instead of expected report output.

xpirito · 2017-11-16 16:45:06

Tried Firefox Portable, seems to render as expected using that browser. Any thoughts?

xpirito · 2017-11-20 15:37:24

Any news on this? Can anybody help?

eduardo · 2017-11-23 14:34:44

Hi xpirito,

sorry for the delay. We are doing some testing. As soon as I have more information I will post it here.

Regards,
Eduardo

eduardo · 2017-11-23 14:48:16

Hi xpirito,

you are right, the HTML export of charts in BIRT reports is not working with Edge / Internet Explorer. We will take a look at this. I created RS-2799 for this purpose.

On the meanwhile, why don't you select "View Format": "Complete Standard View" instead of "HTML"? This creates the standard pdf, which is shown in all browsers without any issue.

Regards,
Eduardo

xpirito · 2017-11-29 15:24:23

Hello. Thank you very much for this update.

Do you know if there are any plans on releasing an hotfix for this?

Thanks for your support.

Kind regards

eduardo · 2017-12-07 10:29:14

Hi xpirito,

we will take a look at this. Depending on the changes needed, this will be fixed either in a patch release or in 3.1 coming next year. This only affects dadgets in Internet Explorer.
In the meanwhile, you can use the workaround, as I said, by changing "html" to "preview" in the dadget properties. The pdf shows the charts correctly.

Regards,
Eduardo

xpirito · 2019-01-29 16:28:09

Hello. Any news on this issue? Thanks for your support.

eduardo · 2019-02-01 08:36:12

Hi xpirito,

this issue is currently in the development queue. I will update here when I have more information.

Regards,
Eduardo

xpirito · 2019-10-21 15:03:54

eduardo wrote:

Hi xpirito,
this issue is currently in the development queue. I will update here when I have more information.
Regards,
Eduardo

Hello.
Any news on this issue?
Thanks!

eduardo · 2019-10-21 16:18:59

Hi xpirito,

as I mentioned, I will update here when I have more information, as this is only happening in Internet Explorer and there is a workaround.

Regards,
Eduardo

ReportServer Forum

#1 2017-11-16 11:45:44

ReportServer 3.0.2.8 - IE report dadget HTML render issues

#2 2017-11-16 11:56:00

Re: ReportServer 3.0.2.8 - IE report dadget HTML render issues

#3 2017-11-16 11:59:39

Re: ReportServer 3.0.2.8 - IE report dadget HTML render issues

#4 2017-11-16 11:59:45

Re: ReportServer 3.0.2.8 - IE report dadget HTML render issues

#5 2017-11-16 12:03:22

Re: ReportServer 3.0.2.8 - IE report dadget HTML render issues

#6 2017-11-16 12:08:34

Re: ReportServer 3.0.2.8 - IE report dadget HTML render issues

#7 2017-11-16 12:11:04

Re: ReportServer 3.0.2.8 - IE report dadget HTML render issues

#8 2017-11-16 12:22:19

Re: ReportServer 3.0.2.8 - IE report dadget HTML render issues

#9 2017-11-16 12:34:01

Re: ReportServer 3.0.2.8 - IE report dadget HTML render issues

#10 2017-11-16 13:33:43

Re: ReportServer 3.0.2.8 - IE report dadget HTML render issues

#11 2017-11-16 15:03:07

Re: ReportServer 3.0.2.8 - IE report dadget HTML render issues

#12 2017-11-16 15:09:49

Re: ReportServer 3.0.2.8 - IE report dadget HTML render issues

#13 2017-11-16 15:15:23

Re: ReportServer 3.0.2.8 - IE report dadget HTML render issues

#14 2017-11-16 16:45:06

Re: ReportServer 3.0.2.8 - IE report dadget HTML render issues

#15 2017-11-20 15:37:24

Re: ReportServer 3.0.2.8 - IE report dadget HTML render issues

#16 2017-11-23 14:34:44

Re: ReportServer 3.0.2.8 - IE report dadget HTML render issues

#17 2017-11-23 14:48:16

Re: ReportServer 3.0.2.8 - IE report dadget HTML render issues

#18 2017-11-29 15:24:23

Re: ReportServer 3.0.2.8 - IE report dadget HTML render issues

#19 2017-12-07 10:29:14

Re: ReportServer 3.0.2.8 - IE report dadget HTML render issues

#20 2019-01-29 16:28:09

Re: ReportServer 3.0.2.8 - IE report dadget HTML render issues

#21 2019-02-01 08:36:12

Re: ReportServer 3.0.2.8 - IE report dadget HTML render issues

#22 2019-10-21 15:03:54

Re: ReportServer 3.0.2.8 - IE report dadget HTML render issues

#23 2019-10-21 16:18:59

Re: ReportServer 3.0.2.8 - IE report dadget HTML render issues

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