ReportServer Forum

GauravKumar

Member

Registered: 2017-05-26

Coudn't send mail directly or through scheduler.

Hi Team,
            I am using ReportServer in UAT environment. Used the same configuration as in DEV Environment but couldn't send mail directly or through scheduler.
           Also note I am able to send the activation mail to the concerned users succesfully.
Following is my mail.cf file:

<?xml version="1.0" encoding="UTF-8"?>
<configuration>
   <smtp>
      <host>*.*.*.*</host>     <!------ this is my SMTP IP Address ----->
      <port>25</port>
      <!--<username>rs@datenwerke.net</username>
      <password></password>
      -->
      <ssl>false</ssl>
      <tls>
         <enable>false</enable>
         <require>false</require>
      </tls>
   </smtp>
   <mail>
      <sender>kumargaurav.jagannath@rblbank.com</sender>
      <forceSender>false</forceSender>
      <encryptionPolicy>allow_mixed</encryptionPolicy>
   </mail>
</configuration>

The following error pops in the scheduler :

java.lang.RuntimeException: javax.mail.SendFailedException: Invalid Addresses;
  nested exception is:
    com.sun.mail.smtp.SMTPAddressFailedException: 550 5.7.1 Unable to relay

    at net.datenwerke.rs.scheduler.service.scheduler.mail.MailReportAction$1.handleException(MailReportAction.java:133)
    at net.datenwerke.rs.core.service.mail.MailServiceImpl.sendMailSync(MailServiceImpl.java:243)
    at net.datenwerke.rs.scheduler.service.scheduler.mail.MailReportAction.doExecute(MailReportAction.java:124)
    at net.datenwerke.scheduler.service.scheduler.entities.AbstractAction.execute(AbstractAction.java:59)
    at net.datenwerke.scheduler.service.scheduler.tasks.SchedulerTask.executeAction(SchedulerTask.java:495)
    at net.datenwerke.scheduler.service.scheduler.tasks.SchedulerTask.executeActions(SchedulerTask.java:385)
    at net.datenwerke.scheduler.service.scheduler.tasks.SchedulerTask.safeCall(SchedulerTask.java:209)
    at net.datenwerke.scheduler.service.scheduler.tasks.SchedulerTask.call(SchedulerTask.java:101)
    at net.datenwerke.scheduler.service.scheduler.tasks.SchedulerTask.call(SchedulerTask.java:1)
    at java.util.concurrent.FutureTask.run(FutureTask.java:262)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
    at java.lang.Thread.run(Thread.java:744)
Caused by: javax.mail.SendFailedException: Invalid Addresses;
  nested exception is:
    com.sun.mail.smtp.SMTPAddressFailedException: 550 5.7.1 Unable to relay

    at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:1873)
    at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:1120)
    at javax.mail.Transport.send0(Transport.java:195)
    at javax.mail.Transport.send(Transport.java:124)
    at net.datenwerke.rs.core.service.mail.MailServiceImpl.sendMailSync(MailServiceImpl.java:233)
    ... 11 more
Caused by: com.sun.mail.smtp.SMTPAddressFailedException: 550 5.7.1 Unable to relay

    at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:1724)
    ... 15 more

jalbrecht

Administrator

Registered: 2016-10-21

Re: Coudn't send mail directly or through scheduler.

Hi Gaurav,

just to get it right:
- the scheduler functionality works in the DEV environment
- the mail.cf in the post is the mail.cf from your DEV Environment
- the mail.cf in the post is reused in the UAT environment
- the scheduler functionality does not work in the UAT environment

Is that correct ?

wbr jan

GauravKumar

Member

Registered: 2017-05-26

Re: Coudn't send mail directly or through scheduler.

- yes
- yes
- yes
- yes
scheduler is working fine i guess , its just that mail service which is not working directly or through scheduler

IF_Eduardo

Administrator

Registered: 2016-11-01

Website

Re: Coudn't send mail directly or through scheduler.

Hi Gaurav,

something is strange with your mail.cf file:

<host>*.*.*.*</host>     <!------ this is my SMTP IP Address ----->
      <port>25</port>
      <!--<username>rs@datenwerke.net</username>
      <password></password>
      -->

Your SMTP IP Address is *.*.*.* ? I don't quite understand this. For testing, first try with a mail server like gmail, so you can check if there is something with this. Your host should be something like mail.datenwerke.net.
You also don't have a username and password for your mail server. These are empty and commented out.

Regards,
Eduardo