ReportServer Forum

bpeikes

Member

Registered: 2016-10-29

Email configuration

Here is the configuation I set up in the mail.cf file under the "File System"  Adminsitration tab:
<?xml version="1.0" encoding="UTF-8"?>
<configuration>
    <smtp>
        <host>mail080-1.exch080.serverdata.net</host>
                <port>465</port>
        <username>auth_user@trlm.com</username>
        <password>xxxxxxxxx</password>
        <ssl>true</ssl>
        <tls>
            <enable>false</enable>
            <require>false</require>
        </tls>
    </smtp>
    <mail>
        <sender>report_server@trlm.com</sender>
        <encryptionPolicy>allow_mixed</encryptionPolicy>
    </mail>
</configuration>

Below is the error message. We use the above settings with a .Net client and it sends emails without issue.
31-Oct-2016 16:10:56.432 WARNING [pool-4-thread-1] net.datenwerke.rs.core.service.mail.MailServiceImpl$1.run Mail could not be send
net.datenwerke.rs.core.service.mail.exceptions.MailerRuntimeException: Mail could not be send
    at net.datenwerke.rs.core.service.mail.MailServiceImpl$MailSupervisorImpl.handleException(MailServiceImpl.java:58)
    at net.datenwerke.rs.core.service.mail.MailServiceImpl.sendMailSync(MailServiceImpl.java:243)
    at net.datenwerke.rs.core.service.mail.MailServiceImpl$1.run(MailServiceImpl.java:266)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
    at java.lang.Thread.run(Unknown Source)
Caused by: javax.mail.SendFailedException: Invalid Addresses;
  nested exception is:
    com.sun.mail.smtp.SMTPAddressFailedException: 554 5.7.1 <bpeikes@trlm.com>: Relay access denied

    at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:1873)
    at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:1120)
    at javax.mail.Transport.send0(Transport.java:195)
    at javax.mail.Transport.send(Transport.java:124)
    at net.datenwerke.rs.core.service.mail.MailServiceImpl.sendMailSync(MailServiceImpl.java:233)
    ... 4 more
Caused by: com.sun.mail.smtp.SMTPAddressFailedException: 554 5.7.1 <bpeikes@trlm.com>: Relay access denied

    at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:1771)
    ... 8 more

jalbrecht

Administrator

Registered: 2016-10-21

Re: Email configuration

Hi bpeikes,

that looks odd to me, could you try this:

<?xml version="1.0" encoding="UTF-8"?>
<configuration>
   <smtp>
      <host>mail080-1.exch080.serverdata.net</host>
      <port>465</port>
      <username>auth_user@trlm.com</username>
-->      <password>SOME_PASSWORD</password>
      <ssl>false</ssl>
      <tls>
         <enable>false</enable>
         <require>false</require>
      </tls>
   </smtp>
   <mail>
      <sender>report_server@trlm.com</sender>
      <forceSender>false</forceSender>
      <encryptionPolicy>allow_mixed</encryptionPolicy>
   </mail>
</configuration>

after you changed the pw of course. Just to make sure  ...

wbr

Jan

bpeikes

Member

Registered: 2016-10-29

Re: Email configuration

Actually this is working now. I was editing the file in the wrong place. I was trying to directly create a file on my system at:
C:\Bitnami\reportserver-3.0.2-3\apps\reportserver\reportserver-conf\config\mail\mail.cf

I then realized that you have to use the web interface to edit the files in:
/FileServer Root/etc/mail/mail.cf

Do you know how the FileServer Root maps to the filesystem on the machine tomcat is running on?

jalbrecht

Administrator

Registered: 2016-10-21

Re: Email configuration

Hi bpeikes, it does not map to the filesystem, it's stored in the database.

wbr jan