ReportServer Forum

Eleal

Member

Registered: 2016-04-27

Can no longer login using Root

Hey community!

I was recently adding a new user to my ReportServer, but after logging out, I can no longer login to Root or the new user.

The error says "login attempt failed".

Suggestions on how to get around this?

Arno Mittelbach

datenwerke

Registered: 2012-02-14

Re: Can no longer login using Root

Hi Eleal,

welcome to the ReportServer forum.

My guess is that the new user does not have the necessary permissions to log into the system. As to why your root user can no longer log in, I am a bit puzzled. Are you certain that no one changed the password?

What you can do is to temporarily disable authentication. For this locate the reportserver.properties file in WEB-INF/classes. There change

  rs.authenticator.pams = net.datenwerke.rs.authenticator.service.pam.UserPasswordPAMAuthoritative

into

  rs.authenticator.pams = net.datenwerke.rs.authenticator.service.pam.EveryoneIsRootPAM

After making this change you need to restart ReportServer.

This will bypass authentication and login with the "root" user (the user whose username is root; note that this would not work if no user with that username is in the system).

Hope this helps.

Arno