ReportServer Forum

rajatkhedekar87

Member

Registered: 2024-11-05

Report Server after upgrade gives 500 error : User has to clear cache

Hi Team,

We have an upgrade in report server version , however , whenever we are doing a server upgrade we face the below issue and user has to clear the browser cache and then try .

1. Can we fix this issue by any chance and avoid user clearing the cache.
2. Also another way we want is to display a user defined message of showing a message to the user like "Please clear browser cache" instead of below error. 

Error :
500 The call failed on the server , see server log for details statuscode : 500 encodedresponse. The call failed on the server; see server log details

adrian1703

Moderator

Registered: 2021-10-29

Re: Report Server after upgrade gives 500 error : User has to clear cache

Hi,

We are aware of this issue. Currently there is no fix available
but we want look into possible solutions soon.

Kind regards,
Adrian