ReportServer Forum

dbee

Member

Registered: 2023-11-09

AWS SES - TLS 1.2 Upgrade

Hello,

I'm not too familiar with this product, but we are running ReportServer 3.0.1 in a docker container and are running into issues sending out reports via AWS SES. Below is the error that we receive - any help would be appreciated!

A few things that were attempted were:
1. Update the mail.cf file to use TLS and add in <protocols>TLSv1.2</protocols> to the XML file.
2. Verify that we are running on Java 8

java.lang.RuntimeException: com.sun.mail.smtp.SMTPSendFailedException: 554 Access denied: Amazon SES no longer supports TLS 1.0 and TLS 1.1 connections. You must update your client to use TLS version 1.2 or above. To learn more and to update your client, see https://go.aws/3AUlVSb. For further assistance, contact AWS support

    at net.datenwerke.rs.scheduler.service.scheduler.mail.MailReportAction$1.handleException(MailReportAction.java:149)
    at net.datenwerke.rs.core.service.mail.MailServiceImpl.sendMailSync(MailServiceImpl.java:247)
    at net.datenwerke.rs.scheduler.service.scheduler.mail.MailReportAction.doExecute(MailReportAction.java:140)
    at net.datenwerke.scheduler.service.scheduler.entities.AbstractAction.execute(AbstractAction.java:59)
    at net.datenwerke.scheduler.service.scheduler.tasks.SchedulerTask.executeAction(SchedulerTask.java:614)
    at net.datenwerke.scheduler.service.scheduler.tasks.SchedulerTask.executeActions(SchedulerTask.java:502)
    at net.datenwerke.scheduler.service.scheduler.tasks.SchedulerTask.safeCall(SchedulerTask.java:211)
    at net.datenwerke.scheduler.service.scheduler.tasks.SchedulerTask.call(SchedulerTask.java:103)
    at net.datenwerke.scheduler.service.scheduler.tasks.SchedulerTask.call(SchedulerTask.java:1)
    at java.util.concurrent.FutureTask.run(FutureTask.java:266)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
    at java.lang.Thread.run(Thread.java:748)
Caused by: com.sun.mail.smtp.SMTPSendFailedException: 554 Access denied: Amazon SES no longer supports TLS 1.0 and TLS 1.1 connections. You must update your client to use TLS version 1.2 or above. To learn more and to update your client, see https://go.aws/3AUlVSb. For further assistance, contact AWS support

    at com.sun.mail.smtp.SMTPTransport.issueSendCommand(SMTPTransport.java:2114)
    at com.sun.mail.smtp.SMTPTransport.finishData(SMTPTransport.java:1900)
    at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:1122)
    at javax.mail.Transport.send0(Transport.java:195)
    at javax.mail.Transport.send(Transport.java:124)
    at net.datenwerke.rs.core.service.mail.MailServiceImpl.sendMailSync(MailServiceImpl.java:237)
    ... 11 more

orcuneylem

Member

Registered: 2016-05-04

Re: AWS SES - TLS 1.2 Upgrade

I have same problem

dbee

Member

Registered: 2023-11-09

Re: AWS SES - TLS 1.2 Upgrade

Just bumping this post. Any help would be appreciated. Please let me know what other information I could provide.

IF_Eduardo

Administrator

Registered: 2016-11-01

Website

Re: AWS SES - TLS 1.2 Upgrade

Hi dbee,

ReportServer 3.0.1 is extremely old and not supported any more. Pls upgrade to the newest ReportServer version, where this should not happen. Here is the upgrade guide: https://reportserver.net/en/tutorials/upgrade-30/

Regards,
Eduardo