User login limitation

felipe · 2023-05-30 09:13:29

Hi, im facing an issue in the community and enterprise edition where only 5-6 user can login at once, how can i configure this and turn into 20-30 user login at once ? thankyou

eduardo · 2023-05-30 10:18:23

Hi felipe,

there is no limitation. What error are you getting?

Regards,
Eduardo

felipe · 2023-05-30 16:56:22

There is no error logs that im getting but when i held a stress test and 8 user is currently login at the same time, the server reportserver crash for all user and need a restart. After doing the force restart all the data in the reportserver suddenly gone. This is the problem that im getting

felipe · 2023-05-31 05:58:31

the reportserver just crash

felipe · 2023-05-31 06:09:01

if the reportserver crash why all the data that has been there is gone ? thankyou but i dont receive any error logs

eduardo · 2023-05-31 08:53:20

Hi felipe,

what error are you seeing in your browser? What exactly do you see when "it crashes"? can you post a screenshot here? http://imgbb.com
What kind of installation ? (manual, docker, .exe, etc?)
What version exactly of ReportServer?

Regards,
Eduardo

felipe · 2023-06-04 18:31:37

okay i upload the screenshot already, here is the link : https://ibb.co/hLqjby9
Im using enterprise edition RS4.4.0-6084 and install it using docker.
The error starts when 8 - 10 people use it at once and the screen just freeze, and when i try to access it again with other computer the response just like in the screenshot i gave. I need to restart the docker but when i done restarting, all my files that are stored is gone and go back just like how it was when i first install it.

Felix · 2023-06-05 05:21:48

Hi Felipe,

Do you start your container using "docker run --rm ... " ? This --rm triggers dockers Clean Up. Just start your container without --rm and you can stop and restart it while keeping your data.

For your Problem that only a limited amount of people can access your Reportserver container at once:

Your screenshot is mentioning "nginx" ... which is a webserver/loadbalancer/proxy that is not part of the docker images hosted by us (infofabrik) ( >4.2.0) but part of the bitnami images (<= 4.2.0)... so i assume you put an nginx "in front" of the ReportServer?

I'm not absolutely familiar with nginx but this would be my first try to get rid of the error: Try ~10 Connections without nginx (directly)? If this is working fine (as we've tested it) you've maybe got a misconfigured nginx?

Also try to flush your browser-cache ... 502 is a server error but SOMETIMES browsers think they need to be more intelligent and do funky stuff

kind regards

Felix

felipe · 2023-06-05 06:33:52

No i restart it using docker compose up -d and docker compose down.
For the limited amount i try to change the mount volume in the maria-db, will it help ? thankyou

Felix · 2023-06-05 08:44:51

Hi,

docker compose down also removes container, images, etc... as stated in the docker manual.

If you just want to restart one particular service you have to either "docker compose restart" or stop-start the desired service.

For the other problem: IF your ReportServer has a valid connection to a database (e.g. you are able to login ... at least with one user ) there is no need for an other mount volume... I think your problem may be related to a misconfigured NGINX!

Can you provide an example docker-compose.yml? Without critical informations (like passwords)

This would help me a lot!

kind Regards

Felix

ReportServer Forum

#1 2023-05-30 09:13:29

User login limitation

#2 2023-05-30 10:18:23

Re: User login limitation

#3 2023-05-30 16:56:22

Re: User login limitation

#4 2023-05-31 05:58:31

Re: User login limitation

#5 2023-05-31 06:09:01

Re: User login limitation

#6 2023-05-31 08:53:20

Re: User login limitation

#7 2023-06-04 18:31:37

Re: User login limitation

#8 2023-06-05 05:21:48

Re: User login limitation

#9 2023-06-05 06:33:52

Re: User login limitation

#10 2023-06-05 08:44:51

Re: User login limitation

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