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felipe

Member

Registered: 2023-05-11

Cannot upload 8mb or higher excel file in my TeamSpace folders

Hi, i have this issue where i can't upload my excel file that has 8mb or higher file size in my  TeamSpace folder.

Sadly there is no error that show up on the log or frontend, it just said upload successfully but the file doesn't show up.

I'm currently using the enterprise edition, maybe a little bit of assist or help here ? Thanks. Much Appreciated.

IF_Eduardo

Administrator

Registered: 2016-11-01

Website

Re: Cannot upload 8mb or higher excel file in my TeamSpace folders

Hi felipe,

pls try to increate your tomcat limits as described here: https://tecadmin.net/increase-tomcat-up … ize-limit/

Also, check your tomcat logs for error messages.

Regards,
Eduardo

felipe

Member

Registered: 2023-05-11

Re: Cannot upload 8mb or higher excel file in my TeamSpace folders

I have this error before db. spi .SqlExceptionelper ~ Packet for query is too large (19,487,928 > 16,777,216). You can change this value on the server by setting the 'max_allowed_packet' variable. and then i add the max allowed pocket and the error doesn't show up.

felipe

Member

Registered: 2023-05-11

Re: Cannot upload 8mb or higher excel file in my TeamSpace folders

my tomcat limit already in 52mb and the file only 8mb.
(the "License"); you may not use this file except in compliance with
<max-file-size>52428800< /max-file-size>
<File-size-threshold>d</ file-size-threshold>

IF_Eduardo

Administrator

Registered: 2016-11-01

Website

Re: Cannot upload 8mb or higher excel file in my TeamSpace folders

Hi felipe,

again, pls check your tomcat logs for the complete error message and post it here.

If you set your "max_allowed_packet" in your mysql, is this working now ?

Regards,
Eduardo

felipe

Member

Registered: 2023-05-11

Re: Cannot upload 8mb or higher excel file in my TeamSpace folders

No, it is not working also and sadly doesn't display any error logs after i set my  "max_allowed_packet" in my mysql. The problem is on the team space where i can't upload file more than 8mb. Any other way ? thankyou

IF_Eduardo

Administrator

Registered: 2016-11-01

Website

Re: Cannot upload 8mb or higher excel file in my TeamSpace folders

Hi felipe,

"Packet for query is too large" is a standard error, pls check here:
https://stackoverflow.com/questions/350 … arge-mysql
https://stackoverflow.com/questions/552 … ket-variab

etc

Regards,
Eduardo