#1 2014-09-25 13:24:17

BIRTReporting
Member
Registered: 2014-09-25

Cant find Java

I am trying to use the windows exe installer and even though I have java 1.7 installed and in the EV path, the installer still complains that the JRE is missing. Anyone else had this / overcame this?

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#2 2014-09-25 13:38:52

Thorsten J. Krause
datenwerke
Registered: 2012-02-15
Website

Re: Cant find Java

Hi,

the installer determines the current java version from the registry key
    HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Runtime Environment\CurrentVersion

and then uses the location from
    HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Runtime Environment\[VERSION]\RuntimeLib
   
can you check if these keys exist and are set correctly? If you can't get the installer to work you can always do a manual install following the instructions given in: http://sourceforge.net/projects/dw-rs/f … f/download

Cheers,
Thorsten

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#3 2014-09-25 14:06:55

BIRTReporting
Member
Registered: 2014-09-25

Re: Cant find Java

Hi Thorsten, thanks for your response, neither of those keys are set, could you send me the settings from yours please?

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#4 2014-09-25 14:17:50

Thorsten J. Krause
datenwerke
Registered: 2012-02-15
Website

Re: Cant find Java

Hi,

have you tried to reinstall java?
Usually these keys are created by the java installer and if they are missing I think it's likely there are other problems, too.

Cheers,
Thorsten

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