Announcement

Migration of this forum

Dear users of this forum,

we are pleased to inform you that we will be updating the software behind this forum in the near future.

Existing posts, users and categories will remain untouched.

Important:

  • Each user will need to reset their password.
  • Please select "I forgot my password".
  • Enter the email address you used to register in this forum.
  • You will receive an email with a link to set a new password.
  • Please choose a new (secure) password and confirm the process.

We will keep you informed in the pinned thread.

Kind regards,
Your ReportServer Team


Migration des Forums

Liebe Nutzer dieses Forums,

wir freuen uns, euch mitteilen zu können, dass wir in naher Zukunft die Software hinter diesem Forum aktualisieren werden.

Existierende Beiträge, Nutzer und Kategorien bleiben weiterhin bestehen!

Wichtig:

  • Jeder Nutzer muss sein Passwort neu vergeben.
  • Wählt dazu einfach "Ich habe mein Passwort vergessen".
  • Gebt die E-Mail-Adresse ein, mit der ihr registriert seid.
  • Ihr erhaltet eine E-Mail mit einem Link zur Passwortvergabe.
  • Bitte wählt ein neues (sicheres) Passwort und bestätigt den Vorgang.

Wir halten euch im angepinnten Beitrag auf dem Laufenden!

Mit vielen Grüßen
Euer ReportServer Team

#1 2018-05-05 08:15:22

wzhen99
Member
Registered: 2018-05-05

New user cannot login

Hi there,

My ReportServer installation as follows:

1). Java 1.8 + enterprise version 3.03 + Tomcat 9 + Centos 7
2). Java 1.8 + community version 3.03 + Tomcat 8.5 + Windows

I prepared both installations to try to figure out the cause for the login failure after creating new users. What I did is
1. Login with root/root user to create a new user
2. Set up a new password to the new user, and apply the changes.
3. Logout, and then login with the new username and password, but ALWAYS fails to login, saying "Login attempt failed."

This is really important and basic function for a software, and very critical for our assessment on the product.

Any idea to solve the problem? Thank you.

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#2 2018-05-05 08:59:53

jalbrecht
Administrator
Registered: 2016-10-21

Re: New user cannot login

Hi wzehn,

did you give „access reportserver“ permission to the new User? Check Administration / permissions / reportserver access right! This has to be granted explicitly (https://reportserver.net/en/guides/admi … Management). Thus said it is possible to have Users that can not login. These Users are users that do receive Reports via scheduled Reports (E-Mail) only.
Wbr Jan

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