Schedule Error

Hello all,

First of all i would like to thank’s in advance any help you might give.

I’m using ReportServer 3.0 Community and each time i try to create a schedule i get

Error

500 Internal Server Error The call failed on the server; see server log for details Statuscode: 500 EncodedResponse: The call failed on the server; see server log for details

But the logs i only see - class net.datenwerke.rs.scheduler.service.scheduler.jobs.report.ReportExecuteJob.

Is there a way to troubleshoot this issue? sorry if my question seems too “noob” but i started working with ReportServer very recently.

Regards

Edit: found this on Tomcat localhost log

Hi nuno,

welcome to the ReportServer Forums.

The problem should lie with the mail template configuration. Could you post your file etc/scheduler/scheduler.cf?

Cheers,
Arno

Hello,

I think i have the default:

I think i found the error…

Should be

Hm .. as far as I can tell this change should not make a difference. Please let me know if the error turns up again.

Regards,
Arno

Your correct.
It’s not related. I did not troubleshoot properly.

I did a restart with a configuration of my scheduler.cf ( with no functions or variables ) and it worked

But if i run with the default one… it does the 500 error.

Did you do any changes to any of the other configuration files? And under what language are you running ReportServer?

mail.cfg so that i could send emails ( and its working ) .
I’m running in English.

Is there a way to increase “logLevel” so i can provide more info?

I sorted the problem upgrading tomcat6 to tomcat8

Glad that you worked it out and thanks for letting us know.

Best regards,
Arno