no logs with tomcat

ReportServer (EN)
1

Hello,
We are using reportserver 4.7.7 with tomcat 9, and we don’t have any logs in catalina files.

But, when I do
journalctl -f
I can see what I’m looking for

sept. 01 13:30:50 xxx tomcat-9.0.85[338069]: _____ _ _____ ______ _ _
sept. 01 13:30:50 xxx tomcat-9.0.85[338069]: | __ \ | | / | | | | | ()
sept. 01 13:30:50 xxx tomcat-9.0.85[338069]: | |) | _ __ ___ _ __| || ( ___ _ ____ _____ _ __ | | _ __ | |_ ___ _ __ _ __ _ __ _ ___ ___
sept. 01 13:30:50 xxx tomcat-9.0.85[338069]: | _ // _ \ '_ \ / _ | '| |_ \ / _ \ '\ \ / / _ \ '| | | | ’ | / _ \ '| ’ | '| / |/ _ \
sept. 01 13:30:50 xxx tomcat-9.0.85[338069]: | | \ \ / |) | () | | | | ) | __/ | \ V / __/ | | || | | | || / | | |) | | | _ \ /
sept. 01 13:30:50 xxx tomcat-9.0.85[338069]: |_| __| ./ _/|| _|/ _|_| _/ _|| ||| ||__|| | .__/|| ||/_|
sept. 01 13:30:50 xxx tomcat-9.0.85[338069]: | | | |
sept. 01 13:30:50 xxx tomcat-9.0.85[338069]: || ||
…
and some warn messages:
sept. 01 13:30:59 xxx tomcat-9.0.85[338069]: 13:30:59.214 WARN n.d.r.c.s.c.ConfigServiceImpl - Configfile scheduler/scheduler.cf could not be loaded. Default values are in effect.
sept. 01 13:30:59 xxx tomcat-9.0.85[338069]: 13:30:59.216 WARN n.d.r.c.s.c.ConfigServiceImpl - Configfile exportfilemd/pdfexport.cf could not be loaded. Default values are in effect.
…
sept. 01 13:31:26 xxx tomcat-9.0.85[338069]: 13:31:26.719 INFO n.d.r.p.s.BsiPasswordPolicyServiceImpl - Password policy not active: Could not find config for security/passwordpolicy.cf

but in catalina files, I juste have:
sept. 01 13:30:35 xxx tomcat-9.0.85[338069]: 01-Sep-2025 13:30:35.092 INFOS [main] org.apache.catalina.startup.HostConfig.deployWAR Déploiement de l’archive [/var/lib/tomcat-9.0.85/webapps/reportserver.war] de l’application web
sept. 01 13:31:25 xxx tomcat-9.0.85[338069]: 01-Sep-2025 13:31:25.700 INFOS [main] org.apache.catalina.startup.HostConfig.deployWAR Le déploiement de l’archive de l’application web [/var/lib/tomcat-9.0.85/webapps/reportserver.war] s’est terminé en [50608] ms

Do you have any idea?

Arnaud

2

Hello Arnaud,

please check your logging.properties. The default configuration is pretty simple and can be customized to suit your needs! ( Documentation => search for “Setup Logging” )

But one BIG QUESTIONMARK from your stacktrace: There is this path “/var/lib/tomcat-9.0.85/webapps/reportserver.war” and we do not ship a “.war”!

Can you please provide us more information on your Version of the ReportServer? Especially where do you get that version from?

If you used the github repository and build your own ReportServer you may be the first we know :wink: (which would make us incredibly happy!)

kind regards

Felix

3

Hello,

sorry, but the war I use is just made by a shell script which take the eiffelreport zip file and put in the modified property files. But it has nothing to do with the github repository.

Anyway, when I look the logging-rs.properties file in the version RS4.7.7-6117-2025-08-06-19-38-35-reportserver-ee, I have
.level = SEVERE
net.datenwerke.level = INFO
Is it right?

Thanks
Arnaud