I am trying to use the windows exe installer and even though I have java 1.7 installed and in the EV path, the installer still complains that the JRE is missing. Anyone else had this / overcame this?
Hi,
the installer determines the current java version from the registry key
HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Runtime Environment\CurrentVersion
and then uses the location from
HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Runtime Environment[VERSION]\RuntimeLib
can you check if these keys exist and are set correctly? If you can’t get the installer to work you can always do a manual install following the instructions given in: http://sourceforge.net/projects/dw-rs/files/2013-08-12-reportserver-configguide.pdf/download
Cheers,
Thorsten
Hi Thorsten, thanks for your response, neither of those keys are set, could you send me the settings from yours please?
Hi,
have you tried to reinstall java?
Usually these keys are created by the java installer and if they are missing I think it’s likely there are other problems, too.
Cheers,
Thorsten