# Thai character incorrect display when execute the Crystal Reports.

**URL:** <https://forum.reportserver.net/t/thai-character-incorrect-display-when-execute-the-crystal-reports/1736>\
**Category:** ReportServer (EN)\
**Created:** [April 25, 2024, 8:43am UTC](https://forum.reportserver.net/t/thai-character-incorrect-display-when-execute-the-crystal-reports/1736 "2024-04-25T08:43:43Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![chupong.c](https://forum.reportserver.net/letter_avatar_proxy/v4/letter/c/67e7ee/32.png) [@chupong.c](https://forum.reportserver.net/u/chupong.c)\
**Post date:** [April 25, 2024, 8:43am UTC](https://forum.reportserver.net/t/thai-character-incorrect-display-when-execute-the-crystal-reports/1736/1 "2024-04-25T08:43:43Z")

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Hi

ReportServer Enterprise Trail = 4.6.3.6104-0  
SAP Crystal Reports for Java runtime components = CR4ERL30\_0-80004572

These is an issue with Thai language in executing Crystal Reports in the ReportServer.  
The top most level of the line is collapse into the bellowing level as image below.

[![](https://i.ibb.co/r4XWgWv/Excute-Crystal-Reports.png)](https://ibb.co/RzJ5157)  
[![](https://i.ibb.co/MVkjngF/Incorrect-Thai-Display.png)](https://ibb.co/VSYhVLf)

The Crystal Reports (.rpt) file and some Windows 10 Thai fonts are share on the google drive here.  
[https://drive.google.com/drive/folders/1KNfLlN0-uJ3K0S0Y71rK-faEzO1siZ5I](https://drive.google.com/drive/folders/1KNfLlN0-uJ3K0S0Y71rK-faEzO1siZ5I)

Thank and regards,  
Chupong

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**Author:** ![IF\_Eduardo](https://forum.reportserver.net/letter_avatar_proxy/v4/letter/i/94ad74/32.png) [@IF\_Eduardo](https://forum.reportserver.net/u/IF_Eduardo)\
**Post date:** [April 29, 2024, 12:28pm UTC](https://forum.reportserver.net/t/thai-character-incorrect-display-when-execute-the-crystal-reports/1736/2 "2024-04-29T12:28:27Z")

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Hi Chupong,

thanks for letting us know. We raised RS-8384 for looking into this.

Regards,  
Eduardo

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**Author:** ![narongsak.w](https://forum.reportserver.net/letter_avatar_proxy/v4/letter/n/45deac/32.png) [@narongsak.w](https://forum.reportserver.net/u/narongsak.w)\
**Post date:** [November 4, 2024, 8:58am UTC](https://forum.reportserver.net/t/thai-character-incorrect-display-when-execute-the-crystal-reports/1736/3 "2024-11-04T08:58:37Z")

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Hi,

Is there any update on this ticket, RS-8384 ?

We are planning to migrate from Jasper server

Best Regards,

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**Author:** ![IF\_Josua](https://forum.reportserver.net/letter_avatar_proxy/v4/letter/i/e36b37/32.png) [@IF\_Josua](https://forum.reportserver.net/u/IF_Josua)\
**Post date:** [December 12, 2024, 11:35am UTC](https://forum.reportserver.net/t/thai-character-incorrect-display-when-execute-the-crystal-reports/1736/4 "2024-12-12T11:35:27Z")

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Hi,

the drive link you shared has nothing inside.  
I would need some example to test/debug it on my end.

Thanks

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**Author:** ![chupong.c](https://forum.reportserver.net/letter_avatar_proxy/v4/letter/c/67e7ee/32.png) [@chupong.c](https://forum.reportserver.net/u/chupong.c)\
**Post date:** [March 12, 2025, 8:15am UTC](https://forum.reportserver.net/t/thai-character-incorrect-display-when-execute-the-crystal-reports/1736/5 "2025-03-12T08:15:40Z")

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Hi,

Sorry, Now I put the files.  
-rpt file  
-PDF files result  
-Thai Fonts  
Please check.

Thanks

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**Author:** ![IF\_Eduardo](https://forum.reportserver.net/letter_avatar_proxy/v4/letter/i/94ad74/32.png) [@IF\_Eduardo](https://forum.reportserver.net/u/IF_Eduardo)\
**Post date:** [March 14, 2025, 5:24pm UTC](https://forum.reportserver.net/t/thai-character-incorrect-display-when-execute-the-crystal-reports/1736/6 "2025-03-14T17:24:31Z")

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Hi chupong.c,

thank you, we received the files and will look into this.

Regards,  
Eduardo

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**Author:** ![IF\_Josua](https://forum.reportserver.net/letter_avatar_proxy/v4/letter/i/e36b37/32.png) [@IF\_Josua](https://forum.reportserver.net/u/IF_Josua)\
**Post date:** [April 14, 2025, 11:15am UTC](https://forum.reportserver.net/t/thai-character-incorrect-display-when-execute-the-crystal-reports/1736/7 "2025-04-14T11:15:37Z")

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Hi,

We checked on our side and can confirm that the direct pdf export results in partly broken glyphs.  
For a workaround while we check if we can fix it you could try to export as Word and export it from there as pdf, this resulted in our tests in a correct looking pdf.
