#1 2017-09-18 13:42:33

bpeikes
Member
Registered: 2016-10-29
Posts: 61

Scheduled report is running, but not found in Scheduler

Topic says it all. A scheduled report which I archived a while ago is still getting run. Any ideas on how to troubleshoot?

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#2 2017-09-18 13:58:31

bpeikes
Member
Registered: 2016-10-29
Posts: 61

Re: Scheduled report is running, but not found in Scheduler

Additional note, job does not appear in the Scheduled Reports tab even when I click on "Archive"

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#3 2017-09-19 10:37:57

jalbrecht
Administrator
Registered: 2016-10-21
Posts: 126

Re: Scheduled report is running, but not found in Scheduler

Hi bpeikes,

it sometimes happened to me as well, best to clean it is to use the terminal commands. Which Version are you on ?

wbr jan

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#4 2017-09-19 11:55:04

bpeikes
Member
Registered: 2016-10-29
Posts: 61

Re: Scheduled report is running, but not found in Scheduler

We're on RS3.0.2-5855

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#5 2017-09-25 06:54:39

eduardo
Administrator
Registered: 2016-11-01
Posts: 751

Re: Scheduled report is running, but not found in Scheduler

Hi bpeikes,

please try stopping the job via terminal: https://reportserver.net/en/guides/admi … scheduler/
Note that there is a misleading chapterization at 14.1.30 and 14.1.31 in the Admin Guide chapter terminal commands. It should read:
scheduler
The superordinate command scheduler includes the following commands to control the scheduler.
daemon   
Enables to start and stop the scheduler. disable will stop the scheduler and prevent it to restart in case of a ReportServer restart. Commands prefixed by wd refer to Watchdog which is integrated in the Scheduler. For further information on this refer to the Developer manual.
usage:
scheduler daemon [start, stop, restart, enable, disable, status, wdstatus, wdshutdown, wdstart, wdrestart]
listFireTimes
Lists the upcoming fire times.
usage:
scheduler listFireTimes [list, remove, unschedule]
list    Displays the job list
remove    Deletes a job from the dispositions
unschedule    Cancels a job in the dispositions.

Best regards,
Eduardo

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#6 2017-12-04 14:32:24

bpeikes
Member
Registered: 2016-10-29
Posts: 61

Re: Scheduled report is running, but not found in Scheduler

I'm not sure how I would use the terminal to remove the scheduled job since they do not appear under the Scheduler, nor do they appear when I run "scheduler list" from the terminal. There appear to be two scheduled reports which are scheduled to run on the first monday of the month that don't show up anywhere in the UI.

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#7 2017-12-04 14:33:26

bpeikes
Member
Registered: 2016-10-29
Posts: 61

Re: Scheduled report is running, but not found in Scheduler

jalbrecht wrote:

Hi bpeikes,

it sometimes happened to me as well, best to clean it is to use the terminal commands. Which Version are you on ?

wbr jan

What have you done to fix the issue on your system?

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#8 2018-01-25 08:44:56

eduardo
Administrator
Registered: 2016-11-01
Posts: 751

Re: Scheduled report is running, but not found in Scheduler

Hi bpeikes,

I am investigating this issue and created the RS-2857 ticket for this purpose. I will update here when I have more information.

Regards,
Eduardo

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